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The issue of privacy is important to you and us as well – we recognise and respect the importance of internet users’ privacy.

Some of our website users provide One…upon a time with personally identifiable information about themselves so we can perform our services. All of this information belongs to One…upon a time and we make no other use of personally identifiable information obtained from you except for the purposes of contacting you and for promotional purposes.

  • we will record your email address and any other information submitted
  • we will use this information for the purpose for which you provide it

We will not share your personal information

The law, including the Privacy Act 1988, protects your personal information.

Our website collects personal information about you when you complete a form or purchase from our website.

We do not disclose any information collected on this website to any other organization. By submitting your completed forms, you give consent to One…upon a time to communicate with you about our services and products in the future unless you advise us via email to By submitting these details, you understand that your information will be handled in accordance with One…upon a time Privacy Policy.

How we store information

We store information in different ways, including:

  • our document and records management systems
  • cloud storage
  • browser storage
  • cookies.

Security Policy

When purchasing from One…upon a time your financial details are passed through a secure server using the latest encryption technology. If you have any questions regarding our security policy, please contact our customer support centre at

The following information is supplied by your browser

  • type of browser used
  • server address
  • operating system
  • the date and time you accessed the site
  • time spent on pages
  • pages and links visited, and documents downloaded
  • the path you took to get to the site
  • device screen size and type
  • region, country and preferred language settings.


One…upon a time has taken great care to ensure the information on this website is as correct and accurate as possible. The information on this website is also updated regularly.

However, One…upon a time does not guarantee, and accepts no legal liability whatsoever arising from, or connected to, the use of any material contained on this website or on any linked site.

The One…upon a time recommends that users exercise their own skill and care with respect to their use of this website and that users carefully evaluate the accuracy, currency, completeness and relevance of the material on this website for their purposes.

Links to external websites

This website contains links to other websites that are external to the One…upon a time. We take reasonable care in linking websites but have no direct control over the content of the linked sites, nor the changes that may occur to the content on those sites. It is the responsibility of the user to make their own decisions about the accuracy, currency, reliability and correctness of the information contained in linked external websites.


All dollar amounts in our store are shown in Australian dollars (AUD).


© One…upon a time

Third party copyright

Wherever a third party holds copyright in material presented on this website, the copyright remains with that party. Their permission may be required to use the material.

Media use

Every item that we make will have a photo taken with the possible intention of relisting or sharing to our social media platforms purposes. If you are happy to share your images with us we may use those for further promotional use.




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